{"id":131,"date":"2026-06-23T16:20:14","date_gmt":"2026-06-23T08:20:14","guid":{"rendered":"http:\/\/newyesmeal.com\/?page_id=131"},"modified":"2026-07-20T11:12:13","modified_gmt":"2026-07-20T03:12:13","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.yesmeal.com\/cn\/legal\/privacy-policy\/","title":{"rendered":"Privacy Policies"},"content":{"rendered":"\n
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LEGAL<\/h4>\n\n\n\n

<\/a>Yesmeal General Terms<\/a><\/a><\/p>\n\n\n\n

<\/a>User Terms of Use<\/a><\/a><\/p>\n\n\n\n

<\/a>User Generated Content Terms<\/a><\/a><\/p>\n\n\n\n

<\/a>Yes Points Terms<\/a><\/a><\/p>\n\n\n\n

<\/a>Yesmeal Share & Earn Program Terms<\/a><\/a><\/p>\n\n\n\n

<\/a>Yesmeal Grocery Refund & Return Policy<\/a><\/a><\/p>\n\n\n\n

<\/a>Privacy Policy<\/a><\/a><\/p>\n\n\n\n

<\/a>Yesmeal Influencer Agreement<\/a><\/a><\/p>\n\n\n\n

<\/a>Affiliate Network Policies And Guidelines<\/a><\/a><\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

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Yesmeal Privacy Policies<\/strong>
Effective:<\/h2>\n\n\n\n

Important Business Mode Update<\/strong>: Important Business Mode Update: Yesmeal (operated by YESMEAL LLC) operates a direct-to-consumer self-operated goods sales platform with no third-party merchants accessing settlement or independent operation on the platform. All goods sales and order processing are managed directly by YESMEAL LLC. Delivery services are performed by independent 1099 delivery contractors who sign separate standalone 1099 contractor agreements with our dedicated delivery partner system. All data sharing, privacy obligations and information handling rules between YESMEAL LLC and delivery contractors are governed solely by those separate delivery-side documents, and no provisions within this consumer Privacy Policy shall regulate data practices applicable to delivery contractors.<\/p>\n\n\n\n

1.Introduction<\/strong><\/p>\n\n\n\n

When the users use Yesmeal, you trust Yesmeal with your personal data. We\u2019re committed to keeping that trust. That starts with helping you understand our privacy practices.<\/p>\n\n\n\n

This notice describes the personal data we collect, how it\u2019s used and shared, and your choices regarding this data. We recommend that you read this along with our privacy overview, which highlights key points about our privacy practices.<\/p>\n\n\n\n

2.Definitions<\/strong><\/p>\n\n\n\n

\u201cWe\u201d or \u201cus\u201d refers to Yesmeal and its subsidiaries and affiliates.<\/p>\n\n\n\n

\u201cOur\u201d refers to Yesmeal\u2019s services anywhere in United States, including users of Yesmeal\u2019s apps, websites, features, or other services.<\/p>\n\n\n\n

\u201cYou\u201d refers to the users of Yesmeal and its subsidiaries and affiliates.<\/p>\n\n\n\n

\u201cAffiliates\u201d refers to affiliated service platforms of Yesmeal, including Yesmeal Delivery Service (excluding all third-party merchant affiliated tools and merchant service platforms).<\/p>\n\n\n\n

\u201cAPIs\u201d refers to affiliated service platforms of YESMEAL LLC; the independent delivery partner system for 1099 contractors is a separate contractual system not classified as an Affiliate under this Policy.<\/p>\n\n\n\n

3.Overview<\/strong><\/p>\n\n\n\n

3.1 Scope<\/p>\n\n\n\n

This notice applies to users of Yesmeal\u2019s services.<\/p>\n\n\n\n

This notice describes how Yesmeal and its affiliates collect and use personal data. This notice applies to all users of our apps, websites, features, or other services anywhere in United States.<\/p>\n\n\n\n

3.2 This notice specifically applies to:<\/p>\n\n\n\n

3.2.1 Delivery recipients: individuals who request or receive food, or other products and services;
3.2.2 Delivery persons: individuals who provide delivery or other services directly employed and managed by Yesmeal (no third-party delivery contractors or merchant delivery teams).
This notice also governs Yesmeal\u2019s other collections of personal data in connection with Yesmeal\u2019s services. All data collection behaviors are limited to Yesmeal\u2019s self-operated business, and no data collection or interaction related to third-party merchants will be conducted.<\/p>\n\n\n\n

All those subject to this notice are referred to as \u201cusers\u201d in this notice.<\/p>\n\n\n\n

3.3 In addition, please note the following:<\/p>\n\n\n\n

3.3.1 State Privacy Law Coverage: This Policy complies with all applicable U.S. state consumer privacy laws including the California CCPA\/CPRA, Washington WPA, Oregon OCPA and any other state privacy statutes applicable to regions where YESMEAL LLC launches business. The state-specific privacy rights provisions set forth below apply to all users residing in states with corresponding consumer privacy legislation, and will automatically cover new states as our service expands without requiring full revision of this Policy.<\/p>\n\n\n\n

3.3.2 For Guest Users: The personal data of those who order or receive trips or deliveries via partner websites or apps (such as when ordering from a grocery store), or arranged by other account owners (collectively \u201cGuest Users\u201d) may be used for purposes described in this notice, and may be associated with, and accessible by, the owner of that account. This specifically includes Guest Users who receive deliveries ordered by owners of Yesmeal Health, Yesmeal Central or Yesmeal for Business accounts, or who receive deliveries ordered by friends, family members or others. To submit questions, comments or complaints regarding Guest User data, or to submit requests regarding such data, please visit here.
Our data practices are subject to applicable laws in the places in which we operate. This means that we engage in the practices described in this notice in a particular country or region only if permitted under the laws of those places. Please contact us here or through the addresses below with any questions regarding our practices in a particular country or region.<\/p>\n\n\n\n


4. Data collections and uses<\/strong>
4.1 The data we collect
Yesmeal collects:<\/p>\n\n\n\n

Data provided by users to Yesmeal, such as during account creation;
Data created during use of our services, such as location, app usage, and device data;
Data from other sources, such as compliant third-party technical service providers authorized by Yesmeal (excluding third-party merchants and merchant service platforms).<\/p>\n\n\n\n


4.2 The following data is collected by or on behalf of Yesmeal:<\/p>\n\n\n\n

4.2.1 Data provided by users. This includes:<\/p>\n\n\n\n

A. User profile: We collect data when users create or update their Yesmeal accounts. This may include their name, email, phone number, login name and password, address, profile picture, payment or banking information (including related payment verification information), driver\u2019s license and other government identification documents (which may indicate document numbers as well as birth date, gender, and photo). This also includes vehicle or insurance information of delivery persons, emergency contact information, user settings, and evidence of health or fitness to provide services using Yesmeal apps.
This also includes gender and\/or occupation (when required for certain Yesmeal services or programs, such as Yesmeal Cash Back or Product Recommendation).
We may use the photos submitted by users to verify their identities, such as through facial recognition technologies. For more information, please see the section titled \u201cHow we use personal data.\u201d
B. Background check and identity verification: Background screening and work eligibility data for 1099 delivery contractors are collected, stored and processed exclusively under the separate delivery contractor privacy policy, and are not covered by this consumer Privacy Policy. We only conduct identity verification for end users ordering alcohol delivery under this Policy.
C. Demographic data: We may collect demographic data about users, including through user surveys. In some countries, we may also receive demographic data about users from third parties.
D. User content: We collect the information users submit when they contact Yesmeal customer support, provide ratings or compliments for other users or<\/a> <\/a>partners, or otherwise contact Yesmeal. This may include feedback, photographs or other recordings collected by users.<\/p>\n\n\n\n

4.2.2 Data created during use of our services. This includes:<\/p>\n\n\n\n

A. Location data (delivery person): Yesmeal collects this data when the Yesmeal app is running in the foreground (app open and on-screen) or background (app open but not on-screen) of their mobile device.
B. Location data (delivery recipients). We collect precise or approximate location data from delivery recipients\u2019 mobile devices if they enable us to do so. Yesmeal collects this data from the time a delivery is requested until it is finished, and any time the app is running in the foreground of their mobile device. We use this data to enhance your use of our apps, including enabling safety features, and preventing and detecting fraud.
C. Transaction information: We collect transaction information related to the use of our self-operated services, including the type of services requested or provided, order details, delivery information, date and time the service was provided, amount charged, distance traveled, and payment method. Additionally, if someone uses your promotion code, we may associate your name with that person.
D. Usage data: We collect data about how users interact with our services. This includes data such as access dates and times, app features or pages viewed, app crashes and other system activity, type of browser, and third-party sites or services used before interacting with our services. In some cases, we collect this data through cookies, pixels, tags, and similar tracking technologies that create and maintain unique identifiers. To learn more about these technologies, please see our Cookie Notice.
E. Device data: We may collect data about the devices used to access our services, including the hardware models, device IP address, operating systems and versions, software, preferred languages, unique device identifiers, advertising identifiers, serial numbers, device motion data, and mobile network data.
F. Communications data: We enable users to communicate with each other and Yesmeal through Yesmeal\u2019s mobile apps and websites. For example, we enable delivery persons and delivery recipients, to call, text, or send other files to each other (generally without disclosing their telephone numbers to each other). To provide this service, Yesmeal receives some data regarding the calls, texts, or other communications, including the date and time of the communications and the content of the communications. Yesmeal may also use this data for customer support services (including to resolve disputes between users), for safety and security purposes, to improve our products and services, and for analytics.
G. Audio recordings: In certain jurisdictions, and where permitted by law, users can record the audio of their trips through an in-app feature. Recordings are encrypted and stored on users\u2019 devices, and are only shared with Yesmeal if submitted to customer support by the users in connection with safety incidents.<\/p>\n\n\n\n

4.2.3 Data from other sources. This includes:<\/p>\n\n\n\n

A. User feedback, such as ratings, feedback, or compliments for platform self-operated services.
B. Users participating in our referral programs. For example, when a user refers another person, we receive the referred person\u2019s personal data from that user.
C. Yesmeal account owners who request services for or on behalf of other users, or who enable such users to request or receive services through their accounts.
D. Users or others providing information in connection with claims or disputes of platform self-operated services.
E. Yesmeal business partners through which users create or access their Yesmeal account, such as payment providers, social media services, or apps or websites that use Yesmeal\u2019s APIs or whose APIs Yesmeal uses.
F. Vendors who help us verify users\u2019 identity, background information, and eligibility to work, for regulatory, safety, and security purposes.
G. Insurance, vehicle, or financial services providers for delivery persons.
H. Partner transportation companies (for delivery persons who use our services through an account associated with such a company).
I. Publicly available sources.
J. Marketing service providers.
Yesmeal may combine the data collected from these sources with other data in its possession.<\/p>\n\n\n\n

4.3 How we use personal data
Yesmeal collects and uses data to enable reliable and convenient transportation, delivery, and other products and services. We also use the data we collect:<\/p>\n\n\n\n

A. To personalize users\u2019 experience and to allow us to deliver the type of content and product offerings in which you are most interested.
B. To improve our website in order to better serve you.
C. To allow us to better service you in response to your customer service requests.
D. To administer a contest, promotion, survey or other site feature.
E. To quickly process your transactions.
F. To send periodic emails regarding your order or other products and services.
G. For customer support.
H. For research and development.
I. To enable communications between users.
J. In connection with legal proceedings.
Yesmeal does not sell users\u2019 personal information to third parties as that term is defined under applicable privacy laws. For more information, please see section F \u2013 Sale of Personal Information below.<\/p>\n\n\n\n

4.4 Yesmeal uses the data it collects for purposes including:<\/p>\n\n\n\n

4.4.1 Providing services and features. Yesmeal uses the data we collect to provide, personalize, maintain, and improve our products and services.<\/p>\n\n\n\n

This includes using the data to:<\/p>\n\n\n\n

A. Create and update users\u2019 accounts.
B. Verify delivery persons\u2019 identity, background history, and eligibility to work.
C. Enable transportation, deliveries, and other services.
D. Offer, process, or facilitate payments for our services.
E. Offer, obtain, provide, or facilitate insurance, vehicle, invoicing, or financing solutions in connection with our services.
F. Track and share the progress of deliveries.
G. Enable features that allow users to share information with other people, such as when delivery recipients provide feedback for delivery person, refer a friend to Yesmeal, split fares, or share ETA and location with their contacts.
H. Enable features to personalize users\u2019 Yesmeal accounts, such as creating bookmarks for favorite places, and to enable quick access to previous destinations. We may, for example, present a Yesmeal user with personalized food recommendations based on their prior orders. Please see the section of this notice titled \u201cChoice and transparency\u201d to learn how to object to this use of personal data.
I. Perform internal operations necessary to provide our services, including to troubleshoot software bugs and operational problems; to conduct data analysis, testing, and research; and to monitor and analyze usage and activity trends.
4.4.2 Safety and security. We use personal data to help maintain the safety, security, and integrity of our services and users. This includes:<\/p>\n\n\n\n

A. Screening delivery persons before enabling their use of our services and at subsequent intervals, including through reviews of background checks, where permitted by law, to help prevent use of our services by unsafe delivery recipients.
B. Using data from delivery persons\u2019 devices to help identify unsafe driving behavior such as speeding or harsh braking and acceleration, and to inform them of safer driving practices. We also use data from delivery persons\u2019 devices to verify the type of vehicles they used to provide deliveries.
C. In certain regions, using information derived from driver\u2019s license photos, and other photos submitted to Yesmeal, for safety and security purposes. This includes Yesmeal\u2019s Real-Time ID Check feature, which prompts delivery persons to share a selfie before going online to help ensure that the delivery persons using the app matches the Yesmeal account we have on file. This also includes comparing photographs that we have on file against photographs (i) of other users to prevent identity-borrowing, and (ii) from public databases to verify user identity.
D. Using device, location, profile, usage, and other data to prevent, detect, and combat fraud or unsafe activities.
E. Using user ratings and feedback to encourage compliance with our Community Guidelines and as grounds for deactivating delivery persons with low ratings or who otherwise violated such guidelines in certain countries.<\/p>\n\n\n\n

4.4.3 Customer support. Yesmeal uses the information we collect (including recordings of customer support calls with notice to and the consent of the user) to provide customer support, including to:<\/p>\n\n\n\n

A. Direct questions to the appropriate customer support person.
B. Investigate and address user concerns.
C. Monitor and improve our customer support responses and processes.<\/p>\n\n\n\n

4.4.4 Research and development. We may use the data we collect for testing, research, analysis, product development, and machine learning to improve the user experience. This helps us to improve and enhance the safety and security of our services, improve our ability to prevent the use of our services for illegal or improper purposes, develop new features and products, and facilitate insurance and finance solutions in connection with our services.<\/p>\n\n\n\n

4.4.5 Enabling communications between users. For example, delivery persons may call a delivery recipient with information about their order.<\/p>\n\n\n\n

4.4.6 Marketing. Yesmeal may use the data we collect to market our services to our users. This includes sending users\u2019 communications about Yesmeal services, features, promotions, sweepstakes, studies, surveys, news, updates, and events.<\/p>\n\n\n\n

We may also send communications to our users about products and services offered by Yesmeal partners. For example, if a user has placed a Yesmeal order, we may provide recommendations, promotions, or ads about similar food offered by other Yesmeal partners. Although we may send users communications about Yesmeal partners\u2019 products and services, we do not sell users\u2019 personal data to, or share it with, such partners or others for purposes of their own direct marketing or advertising, except with users\u2019 consent.<\/p>\n\n\n\n

We may use the data we collect to personalize the marketing communications (including advertisements) that we send, including based on user location, past use of Yesmeal\u2019s services, and user preferences and settings.<\/p>\n\n\n\n

We may also send users communications regarding elections, ballots, referenda, and other political and notice processes that relate to our services. For example, Yesmeal has notified some users by email of ballot measures or pending legislation relating to the availability of Yesmeal\u2019s services in those users\u2019 areas.<\/p>\n\n\n\n

4.4.7 Non-marketing communications. Yesmeal may use the data we collect to generate and provide users with receipts; inform them of changes to our terms, services, or policies; or send other communications that aren\u2019t for the purpose of marketing the services or products of Yesmeal or its partners.<\/p>\n\n\n\n

4.4.8 Legal proceedings and requirements. We may use the personal data we collect to investigate or address claims or disputes relating to use of Yesmeal\u2019s services, or as otherwise allowed by applicable law, or as requested by regulators, government entities, and official inquiries.<\/p>\n\n\n\n

4.4.9 Automated decision-making<\/p>\n\n\n\n

We use personal data to make automated decisions relating to use of our services. This includes:<\/p>\n\n\n\n

A. Matching available delivery persons to users requesting services. Users can be matched based on availability, proximity, and other factors.
B. Determining delivery person ratings, and deactivating delivery persons with low ratings. For more information about how ratings are determined and used.
C. Deactivating users who are identified as having engaged in fraud or activities that may otherwise harm Yesmeal, its users, and others. In some cases, such as when a user is determined to be abusing Yesmeal\u2019s referral program, such behavior may result in automatic deactivation.<\/p>\n\n\n\n

D. Links to supporting process descriptions are included within this section for your reference. To object to a deactivation resulting from these processes, please contact Yesmeal customer support.<\/p>\n\n\n\n

4.5 Cookies and third-party technologies
Yesmeal and its partners use cookies and other identification technologies on our apps, websites, emails, and online ads for purposes described in this notice.<\/p>\n\n\n\n

Cookies are small text files that are stored on browsers or devices by websites, apps, online media, and advertisements. Yesmeal uses cookies and similar technologies for purposes such as:<\/p>\n\n\n\n

A. Authenticating users.
B. Remembering user preferences and settings.
C. Determining the popularity of content.
D. Delivering and measuring the effectiveness of advertising campaigns.
E. Analyzing site traffic and trends, and generally understanding the online behaviors and interests of people who interact with our services.
We may also allow others to provide audience measurement and analytics services for us, to serve advertisements on our behalf across the Internet, and to track and report on the performance of those advertisements. These entities may use cookies, web beacons, SDKs, and other technologies to identify the devices used by visitors to our websites, as well as when they visit other online sites and services.<\/p>\n\n\n\n

Please see our Cookie Notice for more information regarding the use of cookies and other technologies described in this section.<\/p>\n\n\n\n

4.6 Data sharing and disclosure
Some of Yesmeal\u2019s products, services, and features require that we share data with other users or at users\u2019 request. We may also share data with our affiliates, subsidiaries, and partners, for legal reasons or in connection with claims or disputes.<\/p>\n\n\n\n

Any personal data exchanged between YESMEAL LLC and 1099 delivery contractors is regulated by separate delivery partner agreements and their dedicated privacy policy; this Policy does not govern data sharing obligations with delivery contractors.<\/p>\n\n\n\n

Yesmeal may share the data we collect:<\/p>\n\n\n\n

4.6.1 With other users<\/p>\n\n\n\n

This includes sharing:<\/p>\n\n\n\n

A. Delivery recipients\u2019 first name, delivery address, and order information with their delivery person. We may also share ratings and feedback, or other information to the extent required by law, with the delivery person.
B. For delivery persons, we may share data with the delivery recipient(s) including name and photo; vehicle make, model, color, license plate, and vehicle photo; location (before and during trip); average rating provided by users; total number of trips; length of use of the Yesmeal app; contact information (depending upon applicable laws); and delivery person profile, including compliments and other feedback submitted by past users.<\/p>\n\n\n\n

We also provide delivery recipients with receipts containing information such as a breakdown of amounts charged, delivery person first name, photo, route map, and such other information required on invoices in the country or region where the delivery person operates.
For those who participate in Yesmeal\u2019s referral program, we share certain personal data of referred users, such as trip count, with the user who referred them, to the extent relevant to determining the referral bonus.<\/p>\n\n\n\n

4.6.2 At the users\u2019 request<\/p>\n\n\n\n

This includes sharing data with compliant third-party technical service providers authorized explicitly by users, excluding third-party merchant platforms.. For example, if a user requests a service through a partnership or promotional offering made by a third party, Yesmeal may share certain data with those third parties. This may include, for example, other services, platforms, apps, or websites that integrate with our APIs; vehicle suppliers or services; those with an API or service with which we integrate; or other Yesmeal business partners and their users in connection with promotions, contests, or specialized services.<\/p>\n\n\n\n

4.6.3 With the general public<\/p>\n\n\n\n

Questions or comments from users submitted through public forums such as Yesmeal blogs and Yesmeal social media pages may be viewable by the public, including any personal data included in the questions or comments submitted by a user.<\/p>\n\n\n\n

4.6.4 With the Yesmeal account owner<\/p>\n\n\n\n

If a user places an order using an account owned by another party, we may share their order or trip information, including real-time location data, with the owner of that account. This occurs, for example, when:<\/p>\n\n\n\n

A delivery person uses an account owned by or associated with a Yesmeal partner; 
A delivery recipient get an order by a friend or under a Family Profile.<\/p>\n\n\n\n

4.6.5 With Yesmeal subsidiaries and affiliates<\/p>\n\n\n\n

We share data with our subsidiaries and affiliates to help us provide our services or conduct data processing on our behalf. For example, Yesmeal processes and stores data in the United States on behalf of its subsidiaries and affiliates.<\/p>\n\n\n\n

4.6.6 With Yesmeal service providers and business partners<\/p>\n\n\n\n

Yesmeal provides data to vendors, consultants, marketing partners, research firms, and other service providers or business partners. These include:<\/p>\n\n\n\n

A. Payment processors and facilitators;
B. Background check and identity verification providers (delivery persons and cash delivery recipients only);
C. Cloud storage providers;
D. Google, in connection with the use of Google Maps in Yesmeal\u2019s apps (see Google\u2019s privacy policy for information on their collection and use of data);
E. Facebook, in connection with the use of the Facebook Business Tools in Yesmeal\u2019s apps and websites (see Facebook\u2019s privacy policy for information on their collection and use of data);
F. Marketing partners and marketing platform providers, including social media advertising services;
G. Data analytics providers;
H. Research partners, including those performing surveys or research projects in partnership with Yesmeal or on Yesmeal\u2019s behalf;
I. Vendors that assist Yesmeal to enhance the safety and security of its apps;
J. Consultants, lawyers, accountants, and other professional service providers;
K. Fleet partners;
L. Insurance and financing partners;
M. Airports;
N. third-party vehicle suppliers, including fleet and rental partners.
4.6.7 For legal reasons or in the event of a dispute<\/p>\n\n\n\n

Yesmeal may share users\u2019 personal data if we believe it\u2019s required by applicable law, regulation, operating license or agreement, legal process or governmental request, or where the disclosure is otherwise appropriate due to safety or similar concerns.<\/p>\n\n\n\n

This includes sharing personal data with law enforcement officials, public health officials, other government authorities, airports (if required by the airport authorities as a condition of operating on airport property), or other third parties as necessary to enforce our Terms of Service, user agreements, or other policies; to protect Yesmeal\u2019s rights or property or the rights, safety, or property of others; or in the event of a claim or dispute relating to the use of our services. If you use another person\u2019s credit card, we may be required by law to share your personal data, including trip or order information, with the owner of that credit card.<\/p>\n\n\n\n

This also includes sharing personal data with others in connection with, or during negotiations of, any merger, sale of company assets, consolidation or restructuring, financing, or acquisition of all or a portion of our business by or into another company.<\/p>\n\n\n\n

4.6.8 With consent<\/p>\n\n\n\n

Yesmeal may share the users\u2019 personal data other than as described in this notice if we notify the user and they consent to the sharing.<\/p>\n\n\n\n

4.7 Data retention and deletion
Yesmeal retains user data for as long as necessary for the purposes described above.<\/p>\n\n\n\n

Users may request deletion of their accounts at any time. Yesmeal may retain user data after a deletion request due to legal or regulatory requirements or for the reasons stated in this policy.<\/p>\n\n\n\n

This means that we retain different categories of data for different periods of time depending on the category of user to whom the data relates, the type of data, and the purposes for which we collected the data.<\/p>\n\n\n\n

Users may request deletion of their account at any time through the Settings > Privacy menus in the Yesmeal app, or through Yesmeal\u2019s website.<\/p>\n\n\n\n

Following an account deletion request, Yesmeal deletes the users\u2019 account and data, unless they must be retained due to legal or regulatory requirements, for purposes of safety, security, and fraud prevention, or because of an issue relating to the users\u2019 account such as an outstanding credit or an unresolved claim or dispute. Because we are subject to legal and regulatory requirements relating to delivery persons, this generally means that we retain their account and data for a minimum of 7 years after a deletion request. For delivery recipients, their data is generally deleted within 90 days of a deletion request, except where retention is necessary for the above reasons.<\/p>\n\n\n\n

4.8 Grounds for processing
We only collect and use personal data where we have lawful grounds to do so. These include processing user personal data to provide requested services and features, for purposes of Yesmeal\u2019s legitimate interests or those of other parties, to fulfill our legal obligations, or based on consent.<\/p>\n\n\n\n

We collect and use personal data only where we have one or more lawful grounds for doing so. Such grounds may vary depending on where our users are located, but generally include processing personal data:<\/p>\n\n\n\n

4.8.1 To provide requested services and features<\/p>\n\n\n\n

In order to provide our services, we must collect and use certain personal data. This includes:<\/p>\n\n\n\n

A. User profile data, which we use to establish and maintain user accounts; verify user identity; communicate with users about their trips, orders, and accounts; and enable users to make payments or receive earnings;
B. Background trip information, which is used to verify an applicant\u2019s eligibility to be a delivery person;
C. Delivery person location data, which we use to track trips and assist with navigation;
D. Usage data, which is necessary to maintain, optimize, and enhance Yesmeal\u2019s services, including determining incentives, connecting delivery recipients and delivery person, and calculating delivery fee and delivery person earnings;
E. Transaction information;
F. Information relating to customer support.
4.8.2 For purposes of the legitimate interests of Yesmeal or other parties<\/p>\n\n\n\n

This includes using personal data to maintain and enhance our users\u2019 safety and security. For example, we use personal data to prevent use of our services by users who have engaged in inappropriate or dangerous behavior, such as by retaining data of banned users to prevent their use of Yesmeal\u2019s apps. We also use usage data to prevent matching of delivery recipients and delivery person for whom there is higher risk of conflict (for instance, because they have been the subject of prior complaints from other users).<\/p>\n\n\n\n

This also includes purposes such as combating fraud; improving our services, direct marketing, research, and development; and enforcing Yesmeal\u2019s Terms of Service.<\/p>\n\n\n\n

In addition, it includes using personal data to the extent necessary for the interests of other people or the general public, such as in connection with legal or insurance claims, and to protect the rights and safety of others.<\/p>\n\n\n\n

4.8.3 To fulfill Yesmeal\u2019s legal obligations<\/p>\n\n\n\n

For example, Yesmeal is subject to laws and regulations in many cities and countries that require it to collect and retain data about our users\u2019 trips and deliveries, and to provide copies of such data to the government or other authorities. We collect and use personal data to comply with such laws.<\/p>\n\n\n\n

Yesmeal may also share data with law enforcement regarding criminal acts or threats to public safety, or requests by third parties pursuant to legal processes. Yesmeal may also share information with public health authorities where required or permitted by law. For more information about such sharing, please see Yesmeal\u2019s Guidelines for Law Enforcement Authorities \u2013 United States, Guidelines for Law Enforcement Authorities \u2013 Outside the US, and Guidelines for Third Party Data Requests and Service of Legal Documents.<\/p>\n\n\n\n

4.8.3 With consent<\/p>\n\n\n\n

Yesmeal may collect and use personal data based on the users\u2019 consent. For example, we may collect personal data through voluntary surveys. Responses to such surveys are collected on the basis of consent and will be deleted once no longer necessary for the purposes collected.<\/p>\n\n\n\n

A user who has provided consent to a collection or use of their personal data can revoke it at any time. However, the user will not be able to use any service or feature that requires collection or use of that personal data.<\/p>\n\n\n\n

4.9 Collection of Data from Minors<\/p>\n\n\n\n

At Yesmeal, we are dedicated to safeguarding the privacy and data protection of minors (as defined by the laws of your jurisdiction). If you are a minor or a parent or guardian providing services to minors, please review the following information about how we handle personal information of minors.<\/p>\n\n\n\n

 4.9.1 Data Collection and Usage<\/p>\n\n\n\n

We may collect and use personal information of minors in the following circumstances:<\/p>\n\n\n\n

\u2013 Registration and Account Creation: Minors may be requested to provide specific personal information to register an
account or access certain features on our platform.<\/p>\n\n\n\n

\u2013 Parental or Guardian Consent: In certain cases, we may require verifiable consent from a parent or guardian before collecting or using a minor\u2019s personal information, especially when it involves sensitive data.<\/p>\n\n\n\n

\u2013 Communication: Any communication with us, whether through email, contact forms, or other means, may be retained by us to respond to inquiries and enhance our services.<\/p>\n\n\n\n

 4.9.2 Rights of Parents or Guardians<\/p>\n\n\n\n

Parents and guardians have the following rights regarding the personal information of minors:<\/p>\n\n\n\n

\u2013 Review Information: You may review the personal information collected about your child.<\/p>\n\n\n\n

\u2013 Deletion Requests: You can request the deletion of your child\u2019s personal information.<\/p>\n\n\n\n

\u2013 Opt-Out: You have the option to refuse further collection or use of your child\u2019s personal information.<\/p>\n\n\n\n

If you would like to exercise these rights or obtain more information about our practices related to the information of minors, please contact us through the following means:<\/p>\n\n\n\n

Email: [support@yesmeal.com](mailto:support@yesmeal.com<\/a>)<\/p>\n\n\n\n

 4.9.3 Compliance with Legal Requirements<\/p>\n\n\n\n

We strictly adhere to local laws and regulations, including those that pertain to data protection for minors. Our practices are in accordance with the Children\u2019s Online Privacy Protection Act (COPPA) and other relevant legislation. If you have any
questions or concerns regarding how we manage information about minors, please
don\u2019t hesitate to contact us.<\/p>\n\n\n\n


5. U.S. State Consumer Privacy Rights<\/strong><\/strong><\/p>\n\n\n\n

This Article applies primarily to California residents and describes rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).<\/p>\n\n\n\n

Residents of Washington and Oregon may also have certain privacy rights under applicable state law. We describe how we handle personal information for all users, including Washington and Oregon residents, in this Privacy Policy. Where we voluntarily extend rights similar to those under the CCPA\/CPRA to non-California residents, we will treat such requests in a consistent manner, subject to applicable law. <\/p>\n\n\n\n

If you are a California resident, you have the following rights under the CCPA\/CPRA:<\/p>\n\n\n\n

5.1 Right to Know and Access.<\/p>\n\n\n\n

You have the right to request that we disclose:<\/p>\n\n\n\n

A. The categories of personal information we have collected about you;<\/p>\n\n\n\n

B. The categories of sources from which the personal information was collected;<\/p>\n\n\n\n

C. The business or commercial purpose for collecting, selling, or sharing personal information;<\/p>\n\n\n\n

D. The categories of third parties to whom we disclose personal information;<\/p>\n\n\n\n

E. The specific pieces of personal information we have collected about you;<\/p>\n\n\n\n

F. The categories of personal information we have sold or shared about you and the categories of third parties to whom the information was sold or shared;<\/p>\n\n\n\n

G. The categories of personal information we disclosed about you for a business purpose and the categories of third parties to whom the information was disclosed.<\/p>\n\n\n\n

We will provide this information covering the twelve (12) months preceding your request.<\/p>\n\n\n\n

5.2 Right to Deletion.<\/p>\n\n\n\n

You have the right to request that we delete personal information we have collected from you, subject to certain exceptions. We may deny your deletion request if retaining the information is necessary for us or our service providers to:<\/p>\n\n\n\n

A. Complete the transaction for which the personal information was collected, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract with you;B. Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible;<\/p>\n\n\n\n

C. Debug to identify and repair errors that impair existing intended functionality;<\/p>\n\n\n\n

D. Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law;<\/p>\n\n\n\n

E. Comply with the California Electronic Communications Privacy Act (Cal. Penal Code \u00a7 1546 et seq.);<\/p>\n\n\n\n

F. Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, if deletion would likely render impossible or seriously impair the achievement of such research, provided we obtained your informed consent;<\/p>\n\n\n\n

G. Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;<\/p>\n\n\n\n

H. Comply with a legal obligation; or<\/p>\n\n\n\n

I. Otherwise use your personal information internally in a lawful manner that is compatible with the context in which you provided the information.<\/p>\n\n\n\n

5.3 Right to Correction.<\/p>\n\n\n\n

You have the right to request that we correct inaccurate personal information we maintain about you, taking into account the nature of the personal information and the purposes of the processing.<\/p>\n\n\n\n

5.4 Right to Opt Out of Sale or Sharing.<\/p>\n\n\n\n

You have the right to opt out of the sale or sharing of your personal information at any time. To exercise this right:<\/p>\n\n\n\n

A. Visit our “Do Not Sell or Share My Personal Information” page at [INSERT LINK];<\/p>\n\n\n\n

B. Contact us at [INSERT EMAIL ADDRESS OR TOLL-FREE NUMBER];<\/p>\n\n\n\n

C. Use the Global Privacy Control (GPC) signal or similar universal opt-out mechanism recognized under California or other applicable state law.<\/p>\n\n\n\n

Once we receive and verify your opt-out request, we will cease selling or sharing your personal information unless you subsequently provide authorization allowing us to do so again.<\/p>\n\n\n\n

5.5 Right to Limit Use and Disclosure of Sensitive Personal Information.<\/p>\n\n\n\n

You have the right to direct us to limit our use and disclosure of your sensitive personal information to only those uses authorized under California or other applicable state law. To exercise this right:<\/p>\n\n\n\n

A. Visit our “Limit the Use of My Sensitive Personal Information” page at [INSERT LINK];<\/p>\n\n\n\n

B. Contact us at [INSERT EMAIL ADDRESS OR TOLL-FREE NUMBER];<\/p>\n\n\n\n

C. Adjust your account privacy settings [IF APPLICABLE].<\/p>\n\n\n\n

5.6 Right to Non-Discrimination.<\/p>\n\n\n\n

We will not discriminate against you for exercising any of your CCPA\/CPRA rights. Specifically, we will not:<\/p>\n\n\n\n

A. Deny goods or services to you;<\/p>\n\n\n\n

B. Charge different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties;<\/p>\n\n\n\n

C. Provide a different level or quality of goods or services to you; or<\/p>\n\n\n\n

D. Suggest that you will receive a different price or rate for goods or services or a different level or quality of goods or services.<\/p>\n\n\n\n

However, we may offer financial incentives, including payments to consumers as compensation for the collection, sale, or deletion of personal information, or charge a different price or rate or provide a different level or quality of goods or services, if that difference is reasonably related to the value provided by your personal information. We will provide you with notice of any financial incentive programs and obtain your opt-in consent before enrolling you.<\/p>\n\n\n\n

5.7 Financial Incentive Programs.<\/p>\n\n\n\n

If applicable: We may offer loyalty programs, discounts, rewards, or other financial incentives in exchange for the collection, retention, or sale of personal information. Participation in these programs is voluntary, and you may opt out at any time. For details about current programs, including the material terms, how to opt in, and how to withdraw, please see [INSERT LINK TO FINANCIAL INCENTIVE TERMS] or contact us at [INSERT CONTACT INFORMATION ].<\/p>\n\n\n\n

6. Choice and transparency<\/strong>
6.1 <\/strong>Yesmeal enables users to access and control the data that Yesmeal collects, including through:<\/p>\n\n\n\n

In-app settings;
Device permissions;
In-app ratings pages;
Marketing opt-outs.
Yesmeal also enables users to request access to or copies of their data, changes or updates to their accounts, deletion of their accounts, or that Yesmeal restrict its processing of user personal data.<\/p>\n\n\n\n

6.1.1 Privacy settings<\/p>\n\n\n\n

Settings menus in the Yesmeal app for delivery recipients give them the ability to set or update their location-sharing preferences and their preferences for receiving mobile notifications from Yesmeal. Information about these settings, how to set or change these settings, and the effect of turning off these settings is described below.<\/p>\n\n\n\n

A. Location data
Yesmeal uses delivery recipients\u2019 device location services to make it easier to find nearby whenever they need it. Location data helps improve our services, including  navigation, and customer support.<\/p>\n\n\n\n

Delivery recipients may enable or disallow Yesmeal to collect location data from their mobile devices through the Settings > Privacy menus in the Yesmeal app. Delivery recipients can enable or disallow such collections through the settings on their mobile device.<\/p>\n\n\n\n

B. Share Live Location (delivery recipients)
Recipients who enable location data collection may opt to share their live location with delivery contractors from order placement through curbside pickup completion.<\/p>\n\n\n\n

Delivery recipients may enable or disable this feature through the Settings > Privacy menus in the Yesmeal app.<\/p>\n\n\n\n

C. Notifications: account and trip updates
Yesmeal provides users with order status notifications and updates related to activity on their account. These notifications are a necessary part of using the Yesmeal app and cannot be disabled. However, users may choose the method by which they receive these notifications through the Settings > Privacy menus in the Yesmeal app.<\/p>\n\n\n\n

D. Notifications: discounts and news
Users may enable Yesmeal to send push notifications about discounts and news from Yesmeal. Push notifications may be enabled or disabled through the Settings > Privacy menus in the Yesmeal app.<\/p>\n\n\n\n

6.1.2 Device permissions<\/p>\n\n\n\n

Most mobile device platforms (iOS, Android, etc.) have defined certain types of device data that apps cannot access without the device owner\u2019s permission, and these platforms have different methods for how that permission can be obtained. iOS devices notify users the first time the Yesmeal app requests permission to access certain types of data and gives users the option to grant or refuse permission. Android devices notify users of the permissions that the Yesmeal app seeks before their first use of the app, and use of the app constitutes a grant of such permission.<\/p>\n\n\n\n

6.1.3 Ratings look-up<\/p>\n\n\n\n

After every order delivered, delivery recipients and delivery person are able to rate each other on a scale from 1 to 5. An average of those ratings is associated with a users\u2019 account and is displayed to other users for whom they provide or receive services.<\/p>\n\n\n\n

This 2-way system holds everyone accountable for their behavior. Accountability helps create a respectful, safe environment for delivery recipients and delivery persons.<\/p>\n\n\n\n

Delivery persons can see their average rating after tapping their profile photo in the Driver app.<\/p>\n\n\n\n

Delivery persons are also rated by delivery recipients.<\/p>\n\n\n\n

6.1.4 Marketing opt-outs<\/p>\n\n\n\n

Users may opt out of receiving promotional emails from Yesmeal. Users may also opt out of receiving emails and other messages from Yesmeal by following the unsubscribe instructions in those messages. We may still send users who have opted out non-promotional communications, such as receipts for delivery recipients or information about their account.<\/p>\n\n\n\n

6.1.5 User data requests<\/p>\n\n\n\n

Yesmeal provides users with a variety of ways to learn about, control, and submit questions and comments about Yesmeal\u2019s handling of their data. To make a request, please go here.<\/p>\n\n\n\n

A. Accessing data: Users can ask for an explanation of the data we collect from them and how we use it.
B. Receiving data: Users can ask for a copy of data that Yesmeal collects from them with their consent or as necessary to provide our services.
C. Changing or updating data: Users can edit the name, phone number, email address, payment method, and photo associated with their account through the Settings menu in Yesmeal\u2019s apps. They may also ask that Yesmeal change or update their data, including if they believe such data is inaccurate or incomplete.
D. Deleting data: Users may request deletion of their account at any time through the Settings > Privacy menus in the Yesmeal app, or through Yesmeal\u2019s website.
Objections, restrictions, and complaints: Users may request that we stop using all or some of their personal data, or that we limit our use of their data. Yesmeal may continue to process data after such objection or request to the extent required or permitted by law.<\/p>\n\n\n\n

In addition, depending on their location, users may have the right to file a complaint relating to Yesmeal\u2019s handling of their personal data with the data protection authority in their country.<\/p>\n\n\n\n

6.1.6 Sale of Personal Information<\/p>\n\n\n\n

We want to assure you that your Personal Information is handled with the utmost care. We do not sell your Personal Information to third parties, as defined under the California Consumer Privacy Act (CCPA).<\/p>\n\n\n\n

In the preceding twelve (12) months, we have not engaged in the sale of any personal information. Your data is treated with respect and used exclusively for the purposes outlined in this Privacy Policy. <\/p>\n\n\n\n

 7. State Privacy Law Compliance<\/strong><\/p>\n\n\n\n

The provisions below set forth privacy rights and compliance obligations under all U.S. state consumer privacy laws currently in effect where YESMEAL LLC operates, including California CCPA\/CPRA, Washington WPA and Oregon OCPA. These clauses shall automatically apply to any additional states where we launch platform services in the future without amending this core Privacy Policy.<\/p>\n\n\n\n

7.1 California User Rights (CCPA\/CPRA)<\/p>\n\n\n\n

California users have the right to access, correct, and delete their personal information, opt out of targeted advertising, limit the use of sensitive personal information, and receive non-discriminatory treatment when exercising privacy rights. Users may submit verifiable consumer requests to exercise the above rights.<\/p>\n\n\n\n

7.2 Washington User Rights (WPA)<\/p>\n\n\n\n

Washington users are entitled to data access, correction, deletion, and processing restriction rights for their personal data. Users may opt out of personal data processing for targeted advertising purposes and submit privacy compliance complaints to state regulatory authorities.<\/p>\n\n\n\n

7.3 Oregon User Rights (OCPA)<\/p>\n\n\n\n

Oregon users have the right to restrict unnecessary personal data collection and processing, obtain transparent disclosure of all data usage practices, and request deletion of improperly processed personal data.<\/p>\n\n\n\n

7.4 Global Privacy Control (GPC)<\/p>\n\n\n\n

The platform recognizes and responds to Global Privacy Control (GPC) signal settings of California users, automatically adapting to users\u2019 opt-out preferences for data collection and targeted advertising.<\/p>\n\n\n\n

8. Updates to this notice<\/strong><\/p>\n\n\n\n

We may occasionally update this notice. If we make significant changes, we will notify users in advance of the changes through the Yesmeal apps or through other means, such as email. We encourage users to periodically review this notice for the latest information on our privacy practices. Use of our services after an update constitutes consent to the updated notice to the extent permitted by law.<\/p>\n\n\n\n

9. Contact us<\/strong><\/p>\n\n\n\n

You may contact us with any questions, comments, or complaints, about this Privacy Policy or our privacy practices via: support@yesmeal.com.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/main>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":857,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"full-width","meta":{"footnotes":""},"class_list":["post-131","page","type-page","status-publish","hentry"],"yoast_head":"\nPrivacy Policies | Yesmeal | Website<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.yesmeal.com\/cn\/legal\/privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"zh_CN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy Policies | Yesmeal | Website\" \/>\n<meta property=\"og:url\" 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